Withdrawal


WITHDRAWAL FROM THE CONTRACT


Information for the consumer about the right to withdraw from a distance contract

As a consumer, you have the right to withdraw from the contract concluded in the Online Store within 30 days without giving any reason. The deadline to withdraw from the contract expires after 30 days from the day on which you came into possession of the item or on which a third party other than the carrier and indicated by you came into possession of the item. To be able to use the right of withdrawal, you must first inform us of your decision to withdraw from this contract in the form of a statement (for example, a letter sent by post or e-mail). You can send a statement, for example:

  • by writing letter to the following address: LIGHT MOBILE ARTUR BOJKO ul. Lubczyńska 44, 70-896 Załom, Poland
  • in electronic form via e-mail to the following address: shop@light-mobile.com


  • An exemplary withdrawal form is included in Annex no. 2 to the Consumer Rights Act and also is additionally available on the Online Store's website in the "Withdrawal" tab. You can use this example withdrawal form provided below, but it is not mandatory.


    Withdrawal form.doc

    Withdrawal form.pdf


    To meet the deadline to withdraw from the contract, just send us information regarding the execution of your right to withdraw from the contract before the deadline to withdraw from the contract.


    In the event of withdrawal from this contract, we will refund all payments received from you, including the costs of delivery (except for additional costs resulting from the method of delivery chosen by you other than the cheapest usual delivery method offered by us), immediately, and in any case not later than 14 days from the day on which we were informed about your decision to exercise the right to withdraw from this contract. The refund of payments will be made using the same payment methods that you used in the original transaction unless you have expressly agreed otherwise; in any case, you will not incur any fees in connection with this refund. We may hold with reimbursement until we receive the item or until we receive proof of sending it back, whichever occurs first.


    If you have received the item, please send it back or give it to us at: Light Mobile, Lubczyńska 44, 70-896 Zalom, Poland immediately, and in any case not later than 14 days from the day on which you informed us about withdrawal from this contract. The deadline is met if you send back the item before the 14-day deadline. You will have to cover the costs of returning the item. You are only responsible for reducing the value of item resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of the item.



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